Click the Settings button. This will open the Settings for My Maxtor OneTouch menu.
Click the Adjust Security Settings ...
...and click Unlock Maxtor OneTouch.
You will be prompted to enter your password. Click OK, or click the Secret button and answer the secret question, then click OK.
- You will be informed that your OneTouch III drive has been unlocked. Click OK. If you do not remember your password then you might have the option to unlock it with a secret question. If you do not remember your password or the secret question then the only way to get the drive to detect in My Computer is to erase the drive.