How to Unlock a Maxtor OneTouch III Drive

The Unlock drive feature can be accessed without having to turn off your OneTouch III or restarting your PC. This article explains how.
The Unlock drive feature can be accessed without having to turn off your OneTouch III or restarting your PC. To use this option:

  1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu.

    Image
  2. Click the Adjust Security Settings ...

    Image

    ...and click Unlock Maxtor OneTouch.

    Image
  3. You will be prompted to enter your password. Click OK, or click the Secret button and answer the secret question, then click OK.

    Image
  4. You will be informed that your OneTouch III drive has been unlocked. Click OK. If you do not remember your password then you might have the option to unlock it with a secret question. If you do not remember your password or the secret question then the only way to get the drive to detect in My Computer is to erase the drive.
  1. ⁺ For a limited time of March 25, 2024, 10:00AM Pacific Time ("PT") to April 1, 2024 9:59AM PT, all orders placed at the Seagate store at Seagate.com will receive free ground shipping to addresses located within the United States.