Product Support

Backup Plus Ultra Slim

Backup Plus Ultra Slim

Support for this product and any associated software or services may no longer be eligible for support per the Seagate Vintage Product Support Policy.
For assistance, please reference the online Knowledge Base.


Drive Icon

Missing your drive icon? Download it here for Windows and MacOS.
Click LEARN MORE for additional information about drive icons.

Toolkit Support

Automatically back up all your important files from your computer to your storage device.

Dashboard Support

Seagate Dashboard - Videos, Troubleshooting Tips & Downloads.

Paragon Driver

Get support information about the Paragon Drivers for external Seagate drives.


SeaTools - Quick diagnostic tool that checks the health of your drive.


Secure your information by backing up the operating system, applications, settings, and all your data—as well as erasing it securely.

Firmware Downloads

Enter your serial number to find firmware downloads for your drive.

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