Toolkit Support

Knowledge Base

Troubleshooting

• Toolkit reports the backup failed because path exceeds 256 characters
• Toolkit reports the backup failed because a file is in use by another application or service
• Secure Drive (Locked) Appears Empty
• Toolkit reports that the drive is full
• Toolkit reports the backup failed because of unknown error
• File paths and extensions excluded in Toolkit backup

How To's

• Methods For Backing Up Email
• Where can I find my backup files?

FAQs

• Toolkit and Thunderbolt Daisy Chaining