When connecting an external drive to a Windows 7, Vista, XP, or 2000 Pro computer, sometimes the permissions/privileges will need to be assigned. Since the ownership of the files belong to a different user account, you may see "Access Denied" or "Not accessible" errors when trying to open the drive or a folder within the drive.
To change the ownership with XP Professional to the current user, follow the steps below. These instructions are also relevant for Windows Vista.
Please also see the following Microsoft Support articles:
If the permissions cannot be changed, please check to see if the files have been encrypted with the Windows encryption feature. The files will have a green font rather than the normal black font:
The drive must be connected back to the original computer to recover these files. The files have not been encrypted with Seagate software. Please see these Microsoft KB articles for more information:
A final issue could be corruption of the file structure.
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