This article is for informational purposes only and no longer being updated by Seagate.

BlackArmor NAS Firmware Update Page

Firmware update information for BlackArmor NAS. Check to see if a new update is available.


aOnce you have upgraded the firmware, it is not possible to rollback to a previous version.

Release Date: August 15, 2012

(See Firmware Upgrade Instructions at bottom of the page.)

Feature Enhancement:
Complete overhaul of the Seagate Global Access service offering that includes:

  • New remote share web site at
  • New mobile apps to access your BlackArmor NAS from your smartphone or tablet.

Issues addressed:

  • Implemented security improvement for php
  • Static IP address filter removed
  • Improvements to DLNA aimed at the support of MKV files
  • .TB hidden folders can now be deleted
  • FTP over SSL in FileZilla process improvements
  • iTunes compatibility

Release Date:
February 17, 2011


  • BA NAS 400 series - 4000.1211
  • BA NAS 220 - 2000.1231
  • BA NAS 110 - 1000.1221

Release Notes:
There are new features and bug fixes for the entire lineup, as well as some new features that will only be for the BA NAS 400 series product.

New features for BlackArmor NAS 400 series only:

  • iSCSI support
  • VMware ready

New features for all BlackArmor units:

  • Volume Recovery improvements
  • XBox 360 enhanced support (greater file type support)

Bug Fixes:

  • USB to NAS backup



Release Date: November 16th, 2010


  • BA NAS 400 series - 4000.1101
  • BA NAS 220 - 2000.1091
  • BA NAS 110 - 1000.1081

Release Notes:
The new firmware updates includes many new features and many important bug fixes.

Bug Fixes:

  • False fan failure messages
  • Recycle-Bin manager
  • NAS to USB task manager
  • Master Browser conflicts resolved
  • Backup issues with MS Windows Server 2003/2008 seen in previous release

New Features:

  • Added 3 TB support
    • Compatible with 3 TB USB connected drives
    • 3 TB internal drives can now be installed in BA NAS 400 series or BA NAS 220 units
  • Additional Mac/Apple Product Support
    • Time Machine compatible
    • iTunes Server 10.x compliant
  • Media Service Upgrades
    • WiDMS 2.0 Media Server upgrade, more robust than ever
    • Media files can now play from any folder
    • Eliminated Drag-and-Sort
    • Added new media file type to the supported list(*.m4b, *.rmvb, *.rm, *.m4v, *.divx, *.xvid, *.mkv, *.mts, *.flv using open source "ffmpeg" library)
  • Secure File Sharing Service Protocol
    • FTP over SSL/TLS
  • Broader Global Coverage
    • 8 new languages (Russian, Simplified Chinese, Traditional Chinese, Korean, Arabic, Turkish, Greek, and Portuguese) supported for:
      • BlackArmor Manager page
      • User Guides
      • Help file
    • 4 new languages (Russian, Simplified Chinese, Traditional Chinese, and Korean) supported for:
      • BlackArmor Backup program powered by Acronis

If the firmware upgrade installation instructions are not followed properly, the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, your data should be backed up, if possible, before upgrading the drive firmware.

Firmware Upgrade Instructions

  • Step 1
    • Download the .img file to your system and take note of the location where it was saved.
  • Step 2
    • Open your browser and launch the Seagate BlackArmor Web User Interface (UI). Provide administrative username/password authentication when prompted. The system Status page opens. 
    • Supported Web Browsers (for Web Management Interface): 
      • Windows: Microsoft Internet Explorer 6.0 or newer, Firefox 2.xx or newer
      • MacOS: Safari 3.1 or newer
        Note: Though this is a simple procedure, it is recommended that you backup any/all critical data before continuing.
  • Step 3
    • Click on the Firmware Update link provided in the left column of the Web UI. The Auto Update page opens.
  • Step 4
    • Click on the Manual Update link provided in the left column of the Web UI. The Manual Update page opens.
  • Step 5
    • Select Browse to locate/select the .img file. Once the file/file path is populated in the field provided, click the Submit button. The update starts automatically. This may take a few minutes to complete.
    • Note: During the update process, do not refresh or shutdown your browser. When finished, the BlackArmor NAS 220 restarts. You will be returned to the Login page where you can authenticate again to access the Web UI.