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Overcome the cost and complexity of storing, moving, and activating data at scale.

A frictionless cloud, available at the metro edge.

Solutions

Safeguard business continuity with modern data protection

Power your analytics with storage optimized for mass capacity

Secure, scalable, flexible storage optimized for surveillance

Maximize performance to meet data-intensive workloads

A frictionless cloud, available at the metro edge

Extract more value from legacy content with managed migration services

The right-sized approach to any data transfer

Deploy cost effective storage and data workflow solutions at the edge

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

Transfer, store, & access data across multicloud environments

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

Transfer, store, & access data across multicloud environments

Deploy cost effective storage and data workflow solutions at the edge

Modular and scalable backup storage

Efficient and centralized video management storage

Solving data challenges with innovative enterprise storage solutions

Delivering centralized, secure, and scalable storage solutions

Achieve faster performance and easier scalability

Delivering high-density, centralized solutions to satisfy your surveillance needs

Purpose-built. Best-in-class TCO. Proven design

Build cost-effective active archives

Software-defined storage made simple

Enhanced data protection solutions for today and tomorrow

Scalable, reliable and secure storage for rapid backup and recovery

High-performance, cost-effective solutions for intense workloads

Massive in-vehicle storage capacity and modular edge solutions

Streamline content workflows and efficiently store media data

Meet high-speed network demands with exabyte scalability

Effectively manage and orchestrate life sciences data

Unlock valuable surveillance insights from edge to cloud

Put More of Your Business Data to Work—From Edge to Cloud

Put More of Your Business Data to Work—From Edge to Cloud

Put More of Your Business Data to Work—From Edge to Cloud

Put More of Your Business Data to Work—From Edge to Cloud

Innovation

Heat-Assisted Magnetic Recording

Multi-Actuator Technology

Enabling a system on a chip

Delivering reliable, world-class data protection solutions

Creating accessible storage solutions through collaboration

Dynamically allocate and configure resources to any application process

Put More of Your Business Data to Work—From Edge to Cloud

Support

Find product-specific documentation, knowledge base articles, videos and other self-service tools.

Browse and download the latest software, apps, utilities, plug-ins and content.

Find documentation, knowledge base articles. Video and other self services tools for Lyve Data Services and products.

Check your drive's warranty status and browse our warranty related documentation.

Seagate Support Home - Find important support related documentation, see our popular downloads, and browse our top support articles.

Toolkit reports the backup failed because a file is in use by another application or service

First make sure that anything being backed up is not opened while the backup is running to prevent this error message.

For example, there may be a document open in Microsoft Word.

To help resolve this issue, use the Report functionality. If you do not see the report functionality then restart Toolkit or your computer to update to the latest version of Toolkit. Internet will be required for the software to update to the latest version.

To locate the path that is causing the backup to fail:

Launch Toolkit
Click on Backup
Click the More button () on the failed backup job
Click on Report

User-added image

This opens a window that displays the path(s) to the file(s) that failed to back up. Click on the file path located in the Host Path column and a window will open allowing you to locate the active file.

User-added image

If you do not need to back up this file then you can edit the backup plan removing that file from your backup. This process may be required more than once.

For more details see the Toolkit User Manual.