GoFlex Desk for Mac External Drive

Knowledge Base

FAQ

• Will my Seagate drive work with Lion (MacOS 10.7)?
• Will my drive work with Windows 7?
• Power Adapter Specifications for Seagate Products
• The serial number on the outside of the box does not match the serial number on the drive. Is that normal?
• Apple Boot Camp cannot be used on an external drive
• GoFlex for Mac Frequently Asked Questions

How-To

• How to use the Windows Disk Error Checking feature on an external drive
• Correctly identifying the Apple Thunderbolt port
• Changing interfaces on the FreeAgent GoFlex for Mac units.
• How do I use a Backup Plus or GoFlex "for Mac" drive with a Windows computer?
• How to Install GoFlex for Mac Bundled Software
• The Device Manager displays a yellow ! icon next to my external drive
• How to format your drive
• MacOS energy-saver setting
• Which connector should be used to connect the FreeAgent GoFlex Desk for Mac to the computer?
• How do I identify / differentiate between Seagate External power supplies?

Troubleshooting

• The light on my external drive is blinking. What does it mean?
• Seagate USB External drive diagnostics
• Hard Disks Do Not Turn Off After Your Computer Has Been Idle
• Why can't I reformat my 3TB drive after plugging it into a system running MacOS?
• Access Denied Error or File/Folder Permission Issues on an External Drive
• Windows 7 or Vista requests drivers for an external drive
• Software Installation for GoFlex, FreeAgent, or OneTouch does not start automatically in Windows
• System Fails to P.O.S.T. When an External USB Drive is Connected on Bootup
• My USB device is detected with a ! or ? in Device Manager
• Installing Seagate Diagnostics on MacOS 10.7 (Lion) causes the Mac to freeze