Product Support

Backup Plus Fast HDD

Backup Plus Fast HDD

Support for this product and any associated software or services may no longer be eligible for support per the Seagate Vintage Product Support Policy. For assistance, please reference the online Knowledge Base.

Knowledge Base



SeaTools - Quick diagnostic tool that checks the health of your drive.


Secure your information by backing up the operating system, applications, settings, and all your data—as well as erasing it securely.

Dashboard Support

Seagate Dashboard - Videos, Troubleshooting Tips & Downloads.

Paragon Driver

Get support information about the Paragon Drivers for external Seagate drives.

Firmware Downloads

Enter your serial number to find firmware downloads for your drive.

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  • Backup Plus Fast Portable Drive 4TB
    3-year limited warranty
    • 4TB
    • Black
    • 116.90mm
    • 0.307g