Tips and tricks for forcing Windows to update or reinstall its USB drivers.
For the purposes of Seagate external hard drives, drivers are defined as:
The software that governs the interactions between the external drive, the computer hardware, and Windows.
Sometimes Windows' and your motherboard's drivers get corrupted, lost track of, or outdated, so you have to update them. Corrupted or outdated drivers can result in error messages, strange behavior, and decreased performance.
Please follow these steps to update your drivers:
- We recommend you update Windows to the latest Service Pack.
You must have Windows XP with Service Pack 1 or above installed to be able to update your USB drivers.
- Search for updated USB drivers at your computer manufacturer or motherboard manufacturer website.
If you have a Dell PC, go to Dell's site and search for USB drivers and/or something similar. If you have an HP, do the same at HP's website.
If your computer is not an "out of the box" ready-made computer like one of these name brands, check your motherboard's (or USB controller's) user manual for its specifications and brand. Then, go to that manufacturer's website to look for updated USB drivers.
- If these steps fail or are unavailable, try forcing Windows to search for updated drivers. Please follow the instructions in Document ID: 201235.
For more information, see: