Products

Knowledge Base

Support Downloads

Articles

Products

Overcome the cost and complexity of storing, moving, and activating data at scale.

A frictionless cloud, available at the metro edge.

Solutions

Safeguard business continuity with modern data protection

Power your analytics with storage optimized for mass capacity

Activate backups and improve data security, efficiency, and compliance

Extract more value from legacy content with managed migration services

The right-sized approach to any data transfer

Deploy cost effective storage and data workflow solutions at the edge

Maximize performance to meet data-intensive workloads

Transfer, store, & access data across multicloud environments

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

A frictionless cloud, available at the metro edge

Unlock video and analytics with valuable insights from edge to cloud.

Deploy cost effective storage and data workflow solutions at the edge

Transfer, store, & access data across multicloud environments

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

Simplify backup, long-term retention, and disaster recovery

Modular and scalable backup storage

Frictionless storage as a service at the metro edge

Efficient and centralized video management storage

Solving data challenges with innovative enterprise storage solutions

Delivering centralized, secure, and scalable storage solutions

Achieve faster performance and easier scalability

Delivering high-density, centralized solutions to satisfy your surveillance needs

Purpose-built. Best-in-class TCO. Proven design

Build cost-effective active archives

Storage solutions offering massive capacity, high density, and efficient management

Exabyte-scale and efficient software-defined storage

Seamlessly manage and protect mass data with a holistic, cloud-native solution

Enhanced data protection solutions for today and tomorrow

Scalable, reliable and secure storage for rapid backup and recovery

Efficient, high-performance data storage for virtual machines.

High-performance, cost-effective solutions for intense workloads

Massive in-vehicle storage capacity and modular edge solutions

Effectively manage and orchestrate life sciences data

Streamline content workflows and efficiently store media data

Unlock valuable surveillance insights from edge to cloud

Meet high-speed network demands with exabyte scalability

Put More of Your Business Data to Work—From Edge to Cloud

Innovation

Heat-Assisted Magnetic Recording

Multi-Actuator Technology

Enabling a system on a chip

Delivering reliable, world-class data protection solutions

Creating accessible storage solutions through collaboration

Dynamically allocate and configure resources to any application process

Put More of Your Business Data to Work—From Edge to Cloud

Support

Find product-specific documentation, knowledge base articles, videos and other self-service tools.

Browse and download the latest software, apps, utilities, plug-ins and content.

Find documentation, knowledge base articles. Video and other self services tools for Lyve Data Services and products.

Check your drive's warranty status and browse our warranty related documentation.

Seagate Support Home - Find important support related documentation, see our popular downloads, and browse our top support articles.

Browse our Lyve Cloud support articles.

About

Learn about the legacy we’re building one terabyte at a time.

Are you creative, collaborative, and passionate? Join us.

Learn the latest—from upcoming events to stocks, financials, and more.

Access the news and resources you need.

How to safely disconnect a Seagate or Maxtor brand External Storage Drive from a Macintosh computer

Provides the correct procedure for ejecting an external drive in MacOS.

The Mac gives the following error message:

Cause:

The drive was improperly disconnected from the Mac Computer.

Solution:

You must disconnect your External Storage Drive from the Mac properly.

Click & Drag your External Storage Drive's Icon to the Trashcan.

If using Mac OSX 10.3 (Panther), you will be prompted to authenticate (login) as a user with Administrative Privileges. Once this is completed, you can proceed to the next step.
You can now safely unplug/shutdown your External Storage Drive.