Maxtor Basics Desktop

Knowledge Base

FAQ

• Cabling - an overview
• Does my drive need a firmware update?
• Firmware Update Utility Instructions and FAQ
• Can I physically install my drive sideways, upside down or vertically?
• What should I consider when selecting drives for use in a SCSI or SATA RAID configuration?
• What is Electro-Static Discharge?
• What is the maximum altitude at which a Seagate hard drive will function?
• Storage capacity measurement standards
• Hard disk drive reliability and MTBF / AFR
• Why does my hard drive report less capacity than indicated on the drive's label?

Troubleshooting

• Computer won't boot or drive is not detected after cold boot, but is after warm boot or reset.
• My internal drive is not displayed in My Computer or Windows Explorer
• Seagate USB External drive diagnostics
• Error Messages that Signify Drive Failure
• Macintosh Beep Codes
• My system reported a S.M.A.R.T. error on the drive
• Internal Hard Drive Troubleshooter
• Common Stop (Blue Screen) Error Messages in Windows
• NTLDR is Missing' error message during Windows boot.
• Error Installing Windows 7 on Advanced Format Disk Drives

How-To

• How To Install and Troubleshoot Serial ATA (SATA) Hard Drives
• How to configure the boot sequence in the system BIOS or CMOS.
• Mac OS X Installation Basics SATA Drive
• Where can I find Windows drivers for my SATA drive?
• Procedure for firmware update via bootable CD (Mac)
• How to Diskpart Erase/Clean a Drive Through the Command Prompt
• Connecting SATA drive to SAS controller
• How do I interpret SMART diagnostic utilities results?
• How Do I Low-Level Format a SATA or ATA (IDE) Hard Drive?
• 'No Firmware Found' for my drive