Backup Plus Portable Drives for Mac

Knowledge Base

How-To

• How to defragment a hard drive in Windows
• Volume Status shows disk as 'EISA Configuration'
• Disabling the Write Cache feature in Windows 2000, XP, Vista, and Windows 7
• How do I use a Backup Plus or GoFlex "for Mac" drive with a Windows computer?
• How to use an external drive without any special software
• What happens when I connect my external drive for the first time?
• How to update USB drivers in Windows
• How to Cut and Paste/Copy and Paste Data on Your Mac
• The Device Manager displays a yellow ! icon next to my external drive
• How to format your drive

FAQ

• How fast should an external drive be?
• Can I backup multiple PCs to one external drive?
• OneDrive FAQ
• What is the maximum altitude at which a Seagate hard drive will function?
• Mac OS 10.9.4 Time Machine Updates
• Why does my hard drive report less capacity than indicated on the drive's label?
• Will my Seagate drive work with macOS 10.15 (Catalina)?
• Apple Boot Camp cannot be used on an external drive
• Will my Seagate drive work with MacOS 10.8 (Mountain Lion)?
• Adobe FAQ

Troubleshooting

• USB External Troubleshooter
• The light on my external drive is blinking. What does it mean?
• Disk Not Ejected Properly on Mac
• Hard Disks Do Not Turn Off After Your Computer Has Been Idle
• Windows 7 or Vista requests drivers for an external drive
• Windows will not allow me to safely remove my drive. It keeps reporting the drive is busy or in use
• Windows has stopped this device because it has reported problems (Code 43)
• Drive reports 'write protected' or 'read only' when trying to save to or delete from it
• System Fails to P.O.S.T. When an External USB Drive is Connected on Bootup
• My USB device is detected with a ! or ? in Device Manager