Rescue Data Recovery Services
Defend against data loss with Rescue Data Recovery Services.
Data recovery can be costly. That’s why most Seagate® drives now include Rescue Data Recovery Services. Defend your data—and your budget—against unexpected data loss for any mechanical, accidental, or natural disaster.
With Rescue Data Recovery Services, you get:
Contact support to initiate your claim or check your warranty for questions about your service availability.
Know what to expect with Rescue Data Recovery Services.
Contact Seagate support with details about your claim.
After that, you’ll receive a prepaid shipping label via email.
Use the prepaid shipping label to send your damaged drive to the lab.
Follow the status of your case through email updates.
Allow for up to 30 business days for attempted data recovery.
We’ll return your data on an encrypted storage device.
We'll destroy your drive in a secure and environmentally friendly manner or return it via mail upon request.
Register products, update software, and more.