FreeAgent Desk

Knowledge Base

How-To

• FreeAgent Go Tools - Drag-and-Drop Encryption and Decryption found with Seagate Encryption
• How to use the Windows Disk Error Checking feature on an external drive
• How to defragment a hard drive in Windows
• Volume Status shows disk as 'EISA Configuration'
• Disabling the Write Cache feature in Windows 2000, XP, Vista, and Windows 7
• How to use an external drive without any special software
• What happens when I connect my external drive for the first time?
• How to update USB drivers in Windows
• How to Cut and Paste/Copy and Paste Data on Your Mac
• The Device Manager displays a yellow ! icon next to my external drive

Troubleshooting

• What do I do when my FreeAgent or OneTouch 4 drive fills up?
• USB External Troubleshooter
• The light on my external drive is blinking. What does it mean?
• My second external drive isn't detected in Windows
• Seagate USB External drive diagnostics
• Hard Disks Do Not Turn Off After Your Computer Has Been Idle
• My drive is sleeping too much in Windows
• Access Denied Error or File/Folder Permission Issues on an External Drive
• Windows 7 or Vista requests drivers for an external drive
• Software Installation for GoFlex, FreeAgent, or OneTouch does not start automatically in Windows

FAQ

• How fast should an external drive be?
• Will my drive work with Windows 7?
• Can I backup multiple PCs to one external drive?
• What is the maximum altitude at which a Seagate hard drive will function?
• Seagate Manager: FreeAgent Drive Light States and Options
• Mac OS 10.9.4 Time Machine Updates
• Why does my hard drive report less capacity than indicated on the drive's label?
• Will my drive work with Snow Leopard (MacOS 10.6)?
• Power Adapter Specifications for Seagate Products
• Should the base of my FreeAgent drive be warm?