Sync.com Case Study
Sync.com meets rapidly rising customer demand for secure cloud storage.
Sync.com competes against some big cloud companies, but its unique approach to privacy and protection quickly attracted a lot of attention. With storage capacity needs increasing by 3 petabytes (PB) per month, Sync.com needed to scale rapidly to meet rising demand. Thanks to the industry-leading, high-density Seagate® Exos® E storage system, it did.
Storage scaling to support more than 1 million users.
Exceeding the 3PB-per-month expectation.
Up to 10 terabytes (TB) in storage per user.
99.99% uptime for clients.
Success in the enterprise-scale cloud storage market is no easy task. Whether it’s offered by established cloud giants or local, specialized IT solutions consultants, data infrastructure offerings must provide a unique value proposition to earn the trust of enterprise customers and realize long-term success.
For the Sync.com development team, it began with the creation of a "cloud storage platform we could trust to keep our own data safe," says Thomas Savundra, Sync.com’s co-founder. Then, it evolved into an end-to-end offering capable of addressing and overcoming the real-world challenges of cloud-based data storage for enterprises.
Sync.com has worked to meet the most demanding business customers’ expectations by offering enterprise-grade infrastructure, multiple data center locations, and the most advanced storage systems—including automatic failover systems and secure HIPAA-compliant capabilities that enable legal, healthcare, and accounting firms to breathe easy while meeting requirements.
For Savundra, the goal is simple: Helping enterprise customers of any size stay in sync by assuring their enormous data loads are always secure and available on demand. Achieving this goal requires increased storage capacity and scalability to ensure that productivity doesn't come at the expense of security or privacy.
Increased demand from enterprise customers made it clear that Sync.com was on to something big, but low-density storage systems posed challenges for cost and reliability. Less scalable, lower-capacity systems that were more expensive to manage and more prone to failure meant Sync.com was restricted in the product offerings and storage quantities they could offer.
For Sync.com, success in the cloud-based storage market came with the challenge of customer demand: As data requirements ramped up, low-density systems couldn't keep pace. With over a million users and monthly storage needs measured in PB, Savundra and his team recognized the need for “the highest capacity systems, as well as platforms that are efficient for Sync.com to scale up and manage."
Working with experts at Seagate paved the way for Sync.com's solution to rapidly-increasing demand for storage scalability and reliability. Savundra notes, "As we started working with larger business and organizations, enterprise-grade reliability became the primary talking point." Seagate's high-density storage architecture provided the reliability needed to deliver on Sync's promise of privacy and protection—and the market reputation required to help boost client confidence.
Success in cloud storage isn't just about having the most space—it's about meeting customer demand for new storage offerings, reliably storing data across multiple data centers to streamline client access, and improving customer confidence. For Sync.com, this meant:
“The Seagate solution is a key component under the hood. Without Seagate, we wouldn't be able to scale in a way that gives us peace of mind—and Sync.com is in the peace of mind business!"
For industry-best capactiy and density, without sacrificing speed.