Data Recovery

Rescue Data Recovery Services

Defend against data loss with Rescue Data Recovery Services.

We’ve Got Your Back

Peace of mind for when the unthinkable happens.

Data recovery can be costly. That’s why most Seagate® drives now include Rescue Data Recovery Services. Defend your data—and your budget—against unexpected data loss for any mechanical, accidental, or natural disaster.

With Rescue Data Recovery Services, you get:

  • Access to a team of world-class data recovery experts
  • One in-lab data recovery attempt
  • An encrypted storage device containing your recovered data if recovery is successful
  • An industry-leading 95% success rate for in-house SSD and HDD data recovery
What is Data Recovery?

Understand the procedure.

Data Recovery Process

Know what to expect.

Products with Rescue Services

See what drives are covered.

How It Works

How It Works

Know what to expect with Rescue Data Recovery Services.

Getting Started

Getting Started

Contact Seagate support with details about your claim.

Prepaid Shipping

Prepaid Shipping

After that, you’ll receive a prepaid shipping label via email.

To the Lab

To the Lab

Use the prepaid shipping label to send your damaged drive to the lab.

Status Updates

Status Updates

Follow the status of your case through email updates.

Recovery Attempt

Recovery Attempt

Allow for up to 15 business days for attempted data recovery.

Successful Recovery

Successful Recovery

We’ll return your data on an encrypted storage device.

Unsuccessful Recovery

Unsuccessful Recovery

We'll destroy your drive in a secure and environmentally friendly manner or return it via mail upon request.

We’re Here to Help

Register products, update software, and more.

  1. Rescue Data Recovery Services are not available in all countries.