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Can I reset my Network drive to its factory settings?

Yes. If for any reason you would like to reset your Network drive to its factory settings, please follow this procedure:
  • Press and hold the power button for ten seconds.
  • Release the button when the LED becomes solid red.
  • When the LED begins blinking red, press the button again. (It will only blink red for five seconds, so you must press the button again to confirm reset before the end of the five seconds.)
  • If you don’t press the button while the red light is blinking, the drive will start normally and the reset process will be aborted.
After a reset to factory settings, all settings including shares and users information is removed. However, a backup of all the files is automatically created and you will find it under the OpenShare/Recovery folder.
  1. *Data Deals effective for 24 hours only (Tuesdays 5:00 AM to Wednesdays 4:59 AM Pacific & Thursdays 5:00 AM to Friday 4:59 AM Pacific).