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Cloudbox - FAQ



How do I change the time or language of the LaCie CloudBox.


Log into the dashboard and select General Settings. For details on how to access the General Settings in the dashboard please see this chapter in the Cloudbox User Manual.
 


How do I download torrent files with the CloudBox?


You can use the Download Machine feature by logging into the Dashboard, select Download, and then add the torrent you wish to download. For details on accessing the Download Machine in the dashboard, please see this chapter in the Cloudbox User Manual.
 


How do I open my CloudBox user folder?


Use LaCie Network Assistant to Connect Manually or Authenticate your user folder. Navigate to your user folder via Network (Windows) or Shared (Mac).
 


Can I backup my computer on my user folder?


Yes. The CloudBox supports most backup software, including Windows Backup and Restore, Intego (Mac), and Genie (Windows). When prompted by the backup software, select your CloudBox user folder as the backup target. 
 


How do I reset my Cloudbox?


To reset your Cloudbox to factory conditions:

Press and hold the reset button, on the back of the drive, for 5 seconds and then let go. The LED will blink RED/BLUE for a few minutes. When it is solid blue the device has been reset to factory conditions. All of your data will be retained in the FAMILY share. For more details, please see this chapter in the Cloudbox User Manual.
 


How do I remove a user I invited to access the CloudBox?


In the Cloudbox Dashboard you can select any user and then delete that user. For detailed instructions see this chapter in the Cloudbox User Manual.
 


How to manage my Cloudbox from a remote PC?


The Cloudbox dashboard can be accessed from anywhere, if an internet connection is available, using the LaCie MyNas feature. For more details, see this chapter in the Cloudbox User Manual.
 


My tv won't show media in a private share?


Some televisions will not allow access to a password protected share. You will need to move your media to the FAMILY public share.