Seagate Media app and thumbnails for videos

Provides a discussion about the relationship between the Seagate Media app and thumbnails.

Note: When this article refers to a Wireless Device it is referring to a Seagate Wireless Plus or a Seagate Wireless.

The Seagate Media app for Wireless Devices, Personal Cloud, Seagate Central, and GoFlex Satellite does not automatically generate thumbnails. If your video contains a thumbnail image, the image will display in the app.

You can add thumbnails to the files in conformity with the guidelines below:

Thumbnail size for videos (cover art) should be 280 x 400 to support iOS Retina.
Thumbnails must be saved in the same folder as the movie.
File type should be .jpg, .png, .tif, or .bmp
Characters in the name should match the name of the movie.
Size should be larger than 50 KB for them to be treated as a related image for that movie.