Products

Knowledge Base

Support Downloads

Articles

Products

Overcome the cost and complexity of storing, moving, and activating data at scale.

A frictionless cloud, available at the metro edge.

Solutions

Safeguard business continuity with modern data protection

Activate backups and improve data security, efficiency, and compliance

Power your analytics with storage optimized for mass capacity

Unlock video and analytics with valuable insights from edge to cloud.

A frictionless cloud, available at the metro edge

Extract more value from legacy content with managed migration services

The right-sized approach to any data transfer

Maximize performance to meet data-intensive workloads

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

Transfer, store, & access data across multicloud environments

Deploy cost effective storage and data workflow solutions at the edge

Significantly reduce TCO for secure, scalable cloud storage

Data storage solutions with cloud flexibility and cost predictability

Transfer, store, & access data across multicloud environments

Deploy cost effective storage and data workflow solutions at the edge

Simplify backup, long-term retention, and disaster recovery

Modular and scalable backup storage

Efficient and centralized video management storage

Solving data challenges with innovative enterprise storage solutions

Delivering centralized, secure, and scalable storage solutions

Achieve faster performance and easier scalability

Delivering high-density, centralized solutions to satisfy your surveillance needs

Purpose-built. Best-in-class TCO. Proven design

Build cost-effective active archives

Exabyte-scale and efficient software-defined storage

Enhanced data protection solutions for today and tomorrow

Scalable, reliable and secure storage for rapid backup and recovery

Efficient, high-performance data storage for virtual machines.

High-performance, cost-effective solutions for intense workloads

Massive in-vehicle storage capacity and modular edge solutions

Streamline content workflows and efficiently store media data

Meet high-speed network demands with exabyte scalability

Effectively manage and orchestrate life sciences data

Unlock valuable surveillance insights from edge to cloud

Put More of Your Business Data to Work—From Edge to Cloud

Innovation

Heat-Assisted Magnetic Recording

Multi-Actuator Technology

Enabling a system on a chip

Delivering reliable, world-class data protection solutions

Creating accessible storage solutions through collaboration

Dynamically allocate and configure resources to any application process

Put More of Your Business Data to Work—From Edge to Cloud

Support

Find product-specific documentation, knowledge base articles, videos and other self-service tools.

Browse and download the latest software, apps, utilities, plug-ins and content.

Find documentation, knowledge base articles. Video and other self services tools for Lyve Data Services and products.

Check your drive's warranty status and browse our warranty related documentation.

Seagate Support Home - Find important support related documentation, see our popular downloads, and browse our top support articles.

About

Learn about the legacy we’re building one terabyte at a time.

Are you creative, collaborative, and passionate? Join us.

Learn the latest—from upcoming events to stocks, financials, and more.

Access the news and resources you need.

This article is for informational purposes only and no longer being updated by Seagate.

Why am I asked to authenticate (provide Username/Password) when I click on the BlackArmor Discovery's View Drive Details button?

BlackArmor Discovery for Windows may request authentication if View Drive Details is selected. This article explains.

BlackArmor Discovery for Windows – Authentication may be asked for if View Drive Details is selected.

This is a random behavior and seen on multiple operating systems. If this issue occurs, users will not be able to map a Share with any other user. To resolve this issue - either:

Reboot your PC, or
Access the Windows Command Prompt and use the Net Use command to delete the affected drive mapping.

Additional Information:

Click here for more information on the Net Use command.