Keep Your Data In Good Shape

For all around well-being, you need prevention, intervention, and recovery.

IronWolf Health Management provides all these aspects of care for supported IronWolf and IronWolf Pro hard drives1,2. Thanks to IHM, which operates in popular NAS operating systems, you can prevent external disturbances from affecting the NAS or drive health, proactively intervene and backup your data when the system notifies, and available industry leading rescue and recovery services should a catastrophic event occur.

1. IronWolf Health Management features subject to change.
2. NAS vendors may vary in compatibility with IronWolf Health Management. Contact your Seagate sales representative for further details.

IronWolf Health Management Video >

List of Vendors Supporting IronWolf Health

Seagate IronWolf and IronWolf Pro drives that are 4TB and higher in capacity are IHM enabled. Please refer to each NAS vendor’s website for the most current list of supported models.

Prevention


Enjoy seamless, superior NAS experience as IronWolf Health monitors your system environment and offers preventative actions to secure your data. It keeps tabs on conditions such as temperature, shock, vibration, intermittent connections and signal integrity.

Intervention


Avoid catastrophic data loss events by allowing IronWolf Health to analyze hundreds of parameters, recommending backup as needed. IHM has adaptive algorithms that monitor critical drive and health parameters related to data transfer, performance, readability, writability and overall reliability.

Recovery


In the event of failure, rely on our Rescue Data Recovery Service (2-year service included with IronWolf Pro). IHM provides you easy access to it through the NAS OS.

Schedule. Review. Track.1


IHM is integrated within the NAS OS in which it allows you to schedule and review each result of the scan when you want to. The NAS OS will keep a log in which it will help track any trends and keep you well aware of how healthy your drive is based on the results of IHM.

1. IronWolf Health Management features may vary from one NAS vendor to another. For further information, please refer to the vendor IHM manual

Keep an Eye on Your Workload2


IronWolf Health Management allows you to keep an eye on your workload on compatible NAS. With workload charting you are able to see the data traffic with your NAS on a day by day basis, allowing further piece of mind knowing that IronWolf and IronWolf Pro is built tough to handle 24x7 always on use.

2. Workload charting is only available on compatible NAS. Please check NAS vendor for further details.

Error Codes and Suggestions


IronWolf Health provides a list of error codes and a suggestion on what you need to do to fix the issues. The chart below helps provides suggestions for each code.

Output Code Test Result Suggested Actions to Fix the Issue
100 Notification Abnormally high operating temperature has been detected. Please ensure rear ventilation ports are not blocked, and try to lower the ambient temperature.
101 Notification Connection issue on your NAS and hard drive interface has been detected. Please make sure the hard drive is properly installed in the chassis or drive tray, and that the tray is properly installed in your NAS. If issue persists, please contact the NAS Support Team.
102 Notification Excessive physical shock to the hard drive has been detected. Please ensure your hard drive and NAS are placed on a stable surface. If issue persists, please contact the NAS Support Team.
105 Notification Excessive vibration has been detected. Please ensure your NAS is placed on a stable surface. If issue persists, please contact the NAS Support Team.
106 Notification Excessive host resets have been detected. Please ensure the hard drive is properly installed in the chassis or drive tray, and perform a power cycle. If issue persists, please contact the NAS Support Team.
>=200 Warning IHM has spotted some errors and a full SMART scan has been automatically triggered for your convenience. If the scan fails, please contact Seagate Customer Care.

Output Code

Test Result

Suggested Actions to Fix the Issue

100

Notification

Abnormally high operating temperature has been detected. Please ensure rear ventilation ports are not blocked, and try to lower the ambient temperature.

101

Notification

Connection issue on your NAS and hard drive interface has been detected. Please make sure the hard drive is properly installed in the chassis or drive tray, and that the tray is properly installed in your NAS. If issue persists, please contact the NAS Support Team.

102

Notification

Excessive physical shock to the hard drive has been detected. Please ensure your hard drive and NAS are placed on a stable surface. If issue persists, please contact the NAS Support Team.

105

Notification

Excessive vibration has been detected. Please ensure your NAS is placed on a stable surface. If issue persists, please contact the NAS Support Team.

106

Notification

Excessive host resets have been detected. Please ensure the hard drive is properly installed in the chassis or drive tray, and perform a power cycle. If issue persists, please contact the NAS Support Team.

>=200

Warning

IHM has spotted some errors and a full SMART scan has been automatically triggered for your convenience. If the scan fails, please contact Seagate Customer Care.