IronWolf® Health Management 3.0 delivers powerful prevention, intervention, and recovery analysis to help keep your NAS healthy.
Keep your NAS running at peak performance—IHM 3.0 delivers powerful prevention, intervention, and recovery analysis of IronWolf and IronWolf Pro drives1,2 that can stop external disturbances from affecting system health, proactively advise backing up your data, and provide rescue services should a catastrophic event occur.
Seagate® IronWolf and IronWolf Pro drives that are 4TB and higher in capacity are IHM-enabled. Please refer to each NAS vendor’s website for the most current list of supported models.
Enjoy a seamless, superior NAS experience as IronWolf Health Management continuously monitors operating conditions including temperature, shock, vibration, intermittent connections, and signal integrity, and suggests preventive actions to help secure your data and keep your NAS running at peak performance.
IHM uses adaptive algorithms to analyze critical drive and health parameters for data transfer, performance, readability, writability, and overall reliability—recommending backup before catastrophic data loss.
All IronWolf drives include three years of complimentary in-house Rescue Data Recovery Services—providing an industry-leading 95% data recovery success rate in the event of accidental data corruption or drive damage.
IHM is integrated within the NAS OS—it lets you schedule each scan and review the results whenever you want. It also keeps a log to help track3 any trends, keeping you aware of the health of the drive.
IHM enables the host NAS operating system to perform in-system firmware upgrades to IronWolf® and IronWolf Pro drives.
IHM performs data self-tests (DST) using Seagate Clean to automatically repair bad sectors.
IronWolf Health Management lets you keep an eye on your workload4 on compatible NAS. With workload charting, you’re able to see the data traffic with your NAS on a day-by-day basis, allowing further peace of mind knowing that IronWolf and IronWolf Pro are built tough enough to handle 24×7, always-on use.
IronWolf Health provides a list of error codes and suggests what you need to do to fix the issues. The following chart provides a suggested action for each code.
Abnormally high operating temperature has been detected. Please ensure rear ventilation ports are not blocked and try to lower the ambient temperature.
Connection issue on your NAS and hard drive interface has been detected. Please make sure the hard drive is properly installed in the chassis or drive tray, and that the tray is properly installed in your NAS. If the issue persists, please contact the NAS support team.
Excessive physical shock to the hard drive has been detected. Please ensure your hard drive and NAS are placed on a stable surface. If the issue persists, please contact the NAS support team.
Excessive vibration has been detected. Please ensure your NAS is placed on a stable surface. If the issue persists, please contact the NAS support team.
Excessive host resets have been detected. Please ensure the hard drive is properly installed in the chassis or drive tray and perform a power cycle. If the issue persists, please contact the NAS support team.
IHM has spotted some errors and a full SMART scan has been automatically triggered for your convenience. If the scan fails, please contact Seagate Customer Care.