Verify recognition of empty storage device by HBA BIOS. Before deleting or altering storage device volumes with the Wizard, delete partitions residing on the volume. To delete partitions, first return the storage device to the previous configuration. Ensure the HBA driver is current.
Troubleshoot driver
- Verify driver active status. For Windows, the Device Manager should show the SCSI icon next to the HBA.
- Resolve resource conflicts (IRQ, DMA, or I/O).
- Identify maximum SATA disk drive capacity supported by the operating system and ensure the volume size meets the limits.
- Verify port multiplier support. See Host-multiplier support options for details.
