Embargoed Country Notice

Please be advised that various governmental agencies regulate imports, exports, and re-exports of commodities, technology, and software. As a manufacturer and importer/exporter, it is the duty and legal obligation of Seagate and its employees to comply with the various international trade regulations. There are certain countries and entities that require prior government authorization before exports can take place, and certain countries and activities where exports are entirely prohibited. In addition, Seagate policy currently prohibits transactions related to the sale of products to Russia and Belarus.

Accordingly, Seagate and its employees are prohibited from transacting any type of business with the following countries and regions:

  • Belarus
  • Crimea Region of Ukraine
  • Cuba
  • Donetsk People's Republic (DNR)
  • Iran
  • Luhansk People's Republic (LNR)
  • North Korea
  • Russia
  • Syria

In accordance with regulatory requirements:

- Seagate and its third-party service providers cannot accept product returns from any of the locations listed above.

- Seagate and its third-party service providers cannot provide any services to you if you are located in any of these locations.

- Seagate and its third-party service providers are not responsible for product returns from these locations.

- Do not return Seagate products to Seagate nor its third-party service providers if you are located in any of these locations; the product cannot be returned and will be destroyed.

Restricted Country Notice

In addition to the countries noted above, Seagate may be unable to process your return for the following countries. Please contact the place of purchase for warranty returns.

  • Afghanistan
  • Algeria
  • Bahrain
  • Egypt
  • Iraq
  • Jordan
  • Kuwait
  • Lebanon
  • Libyan Arab Jamahiriya
  • Nigeria
  • Oman
  • Occupied Palestinian Territory
  • Qatar
  • Saudi Arabia
  • Ukraine
  • United Arab Emirates
  • Yemen

Restricted Persons Notice

Seagate will not accept returns from, or provide replacement units to, any person, company or entity that is included in the U.S. Government’s Consolidated Screening List. Please do not send any item to us, or expect to receive any item from us, if you or your company or entity is included on the CSL.

Notice to Regularly Review

The provisions of this notice are subject to change at any time for reasons beyond the control of Seagate. Seagate reserves the right to update this notice in its sole discretion and at any time. Any updates to this notice are effective immediately. You should regularly review this notice for updates that Seagate makes to this policy.

Rev. January 2024