The information provided in this document applies to Seagate and LaCie product and to Samsung drives. To download this document, please use print option (Ctrl-P) and save as pdf.
Number | Criteria | Criteria that will BE accepted |
---|---|---|
1 | Packaging |
|
2 | External Drives |
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3 | PCBA Connector /Pins |
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4 | PCBA |
|
5 | Baseplate |
|
6 | Top Cover |
|
Number | Criteria | Criteria that will NOT be accepted |
1 | Failure to meet packaging requirements |
|
2 | Remorse or unopened packaging |
|
3 | Non-Seagate / Non-Samsung / Non LaCie drive returns |
|
4 | Tampered / Counterfeit drives, e.g. Fake or |
|
5 | Mismatch / Wrong PCBA |
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6 | Mismatch Top Cover SN vs Baseplate SN |
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7 | Missing Top Cover Label, PCBA / Baseplate SN |
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8 | Burnt / Missing Pins |
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9 | Burnt proximity to power connector (1 ") / Missing PCBA Components |
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10 | Severely Burnt PCBA |
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11 | PCBA with Broken Connector |
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12 | Screw Thread Worn Out |
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13 | Missing Top Cover Screws |
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14 | Samsung Warranty Seal moved, erased, altered, defaced, tampered, or otherwise rendered unintelligible |
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15 | Recertified Laser Mark with Prime label |
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Disclaimer: This information is a general guideline only; the final decision will be made at Seagate's discretion based on the visual and mechanical inspection.
*Data Deals effective for 24 hours only (Tuesdays 5:00 AM to Wednesdays 4:59 AM Pacific & Thursdays 5:00 AM to Friday 4:59 AM Pacific).