Product Support

GoFlex Desk External Drive

GoFlex Desk External Drive

Support for this product and any associated software or services may no longer be eligible for support per the Seagate Vintage Product Support Policy. For assistance, please reference the online Knowledge Base.

Getting Started

Documentation

Knowledge Base

Downloads

Paragon Driver

Get support information about the Paragon Drivers for external Seagate drives.

DiscWizard

Secure your information by backing up the operating system, applications, settings, and all your data—as well as erasing it securely.

SeaTools

SeaTools - Quick diagnostic tool that checks the health of your drive.

Backup Plus and GoFlex Desk Thunderbolt Software for Mac

The Seagate Thunderbolt adapter driver is only needed if you are using 3TB or 4TB drives with the Thunderbolt adapter and plan to change drives with other GoFlex adapters (such as USB or FireWire). If you don’t intend to use the drive with other adapters it can be reformatted and the software is not needed.

Firmware Downloads

Enter your serial number to find firmware downloads for your drive.

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Specs

  • GoFlex™ Desk Kit 4TB
    STAC4000100
    2-year limited warranty
    • USB 3.0
    • Kit
    • 4TB
    • PC & Mac
    • 2 years
  • GoFlex™ Desk—Drive Only 4TB
    STAC4000401
    • Drive Only
    • Drive Only
    • 4TB
  • GoFlex™ Desk—Drive Only 3TB
    STAC3000404
    • Drive Only
    • Drive Only
    • 3TB
  • GoFlex™ Desk Kit 3TB
    STAC3000102
    2-year limited warranty
    • USB 3.0
    • Kit
    • 3TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk Kit 3TB
    STAC3000100
    2-year limited warranty
    • USB 2.0
    • Kit
    • 3TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk USB 3.0 Kit - 3TB
    STAC3000101
    2-year limited warranty
    • USB 3.0
    • Kit
    • 3TB
    • PC & Mac
    • 2 years
  • GoFlex™ Desk—Drive Only 2TB
    STAC2000403
    • Drive Only
    • Drive Only
    • 2TB
  • FreeAgent® GoFlex™ Desk USB 3.0 Kit - 2TB
    STAC2000103
    2-year limited warranty
    • USB 3.0
    • Kit
    • 2TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk Kit 2TB
    STAC2000100
    2-year limited warranty
    • USB 2.0
    • Kit
    • 2TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk USB 3.0 Kit - 2TB
    STAC2000202
    2-year limited warranty
    • USB 3.0
    • 2TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk Kit 1TB
    STAC1000100
    2-year limited warranty
    • USB 2.0
    • Kit
    • 1TB
    • PC & Mac
    • 2 years
  • FreeAgent® GoFlex™ Desk USB 3.0 Kit - 1TB
    STAC1000101
    2-year limited warranty
    • USB 3.0
    • Kit
    • 1TB
    • PC & Mac
    • 2 years
  • GoFlex™ Desk—Drive Only 1TB
    STAC1000403
    • Drive Only
    • Drive Only
    • 1TB
  • GoFlex™ Desk USB 3.0 Kit - 1TB
    STAC1000302
    3-year limited warranty
    • USB 3.0
    • 1TB
    • PC & Mac
    • 3 years